Help
One address. The developers read it.
No queue, no ticket number, no robot answering first. What you write lands with a person who can edit the robot itself. Replies come back inside a working day, and where a thing simply cannot be mended we say so plainly instead of letting the thread die.
What to send
Choose the nearest match.
My order or download
Payment went through but no file arrived, the ZIP has gone missing, or the order page is stuck saying the payment is still being confirmed. Include the order token from your order page and we will send the file to you ourselves.
Email usGetting it installed
It does not show up in the Navigator, refuses to attach to a chart, or attaches but never trades. Let us know the MetaTrader build number, which broker you use and which chart it is on.
Email usA number we have published
Wondering which page a specific number came off? Name it. Nothing we publish is typed from memory, so we can send you straight to the row it was read from.
Email usPayments, licences and refunds
An unfamiliar line on a statement, a move up the range, a query about how long your access runs, or a request for money back. Whop handles the card side for us, and anything refunded retraces the route it arrived by.
Email usWho is behind this
The plain facts.
- Trading name
- PlexyBot
- Structure
- Independently run
- Support
- [email protected]
- Website
- plexybot.com
- What we sell
- Trading software for MetaTrader 5, on a 12-month licence per purchase
- What we do not do
- No brokerage, no exchange, no custody, no investment advice
PlexyBot is a trading name. The business behind it is run independently and has not been incorporated as a company. The person operating it has passed identity checks with our payment processor, and we will supply full legal and contact details to anyone who asks by emailing [email protected].
PlexyBot is the seller and licensor of everything sold on this site. Card payments are processed by Whop, which acts only as our payment processor and is not the seller, supplier or licensor of the software.